Frequently Asked Questions
Everything you need to know about shopping with MCE Creations
What is the processing time for my order?
Most orders at MCE Creations are processed within 2-3 business days. Custom or handmade pieces may require an additional 48 hours for quality assurance before shipping.
How can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings and final sale items are non-returnable.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What materials are used in your fashion pieces?
MCE Creations prides itself on using premium, ethically sourced fabrics and hypoallergenic metals. Detailed material specifications can be found on each individual product page.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.